Most pieces are hand wash only in cold water using a mild detergent. Gently squeeze (never wring) out excess water. Check the care tag on your specific item, as fiber content varies by product.

Since every piece is made to order, please allow the lead time listed on each product page (typically 3-14 days) for crafting, plus standard shipping time once it ships.

Absolutely — most pieces can be made in a custom color from our available yarn stock, and sizing can often be adjusted on request. Use the "Inquire Custom Color" button on any product, or fill out the Custom Order form.